I switched to AXA two years ago and I recently had to undergo a series of examinations and an operation. This was the first time I have had to make a claim. Throughout, the service provided has been excellent. The staff have been helpful, supportive, understanding and knowledgeable. I cannot fault them in any way. Thank you AXA for making the whole process so much easier to deal with.

Easy reimbursement process

Very simple and fast reclaim of optician cost towards new glasses, completed via the website, with clear instructions available. Provided a copy of my receipt and received confirmation within 24 hours that my claim had been accepted and the refund was being processed (cheque).
Recommend checking your policy for coverage of optician and dental charges, as these are often overlooked.

Amazed

I absolutely love AXA Health as they always have great service. You can literally get an appointment with a GP with in half an hour from a huge list of options and they are really great qualified doctors who make sure that you are treated in the best possible manner.
AXA Health never fails to amaze me.

AXA truly professional and personal

AXA helped ensure that I saw the right people in a quick and professional manner. Their support throughout has been fantastic. Highly recommend AXA as they truly put you first, treated as an individual and with care and compassion throughout.

Although it always takes a long time waiting on the phone to speak to an advisor to approve your claim, the minute they answer you are trested with kindness, respect and you feel reassured.
I switched from Bupa to AXA 18 months ago and it was the best switch I’ve ever made. Halving my annual subscription and always being spoken to nicely compared to how Bupa spoke to me.